Compliance
Compliance Isn't a Checkbox. It's the Product.
In a regulated industry like Medicare, an uncompliant lead is a liability, not an asset. TCPA consent and CMS marketing guidelines are built into every campaign we run, before a single lead is ever delivered.
Our Compliance Pillars
Six commitments that govern how every lead is generated, documented, and delivered.
TCPA Consent Capture
Every campaign captures express written or verbal consent before a consumer is contacted or a lead is generated, with the consent language, timestamp, and source URL retained on file.
CMS Marketing Guidelines
Scripts, landing pages, and outbound language are built to align with current CMS Medicare Communications and Marketing Guidelines (MCMG) for Advantage, Supplement, and Part D outreach.
Documented Audit Trail
Consent records, call recordings, and source data are retained and available for your compliance team to review at any time.
No Unauthorized Resale
Leads are delivered strictly according to the exclusivity terms of your campaign. Exclusive leads go to one buyer; shared leads never exceed the agreed distribution cap.
Continuous Monitoring
Campaigns are monitored on an ongoing basis for consent integrity, script adherence, and adherence to state-level telemarketing rules.
Dedicated Compliance Contact
Every client relationship includes a named point of contact for compliance questions, documentation requests, or audit support.
Consumer Protections in Every Campaign
These protections are baked into our intake forms, scripts, and delivery workflows, not applied after the fact.
- check_circleClear disclosure that a licensed agent may contact the consumer regarding Medicare plans.
- check_circleNo use of Medicare, Medicaid, or CMS logos in a way that implies government endorsement.
- check_circleOpt-out and do-not-call requests are honored and suppressed across future campaigns.
- check_circleConsent language specifies the method of contact (call, text, or email) actually used.
Compliance Questions
What is TCPA and how does it apply to Medicare leads?add
The Telephone Consumer Protection Act (TCPA) requires prior express consent before contacting a consumer by phone, text, or autodialer for marketing purposes. Every lead we generate includes documented consent captured at the point of intake, before any agent contact.
What are CMS Medicare marketing guidelines?add
CMS publishes Medicare Communications and Marketing Guidelines (MCMG) governing how Medicare Advantage, Supplement, and Part D plans can be marketed, including required disclosures and prohibited practices. Our campaign scripts and landing pages are built around these guidelines.
Can I audit the consent records for leads I purchase?add
Yes. Consent timestamp, source, and language are retained for every lead and available to your compliance team on request.
What happens if a consumer requests to opt out?add
Opt-out and do-not-call requests are processed and suppressed from future campaigns immediately, in line with TCPA and state telemarketing requirements.
Are you a licensed insurance agency?add
DevilLeads generates and delivers leads; we do not sell insurance directly to consumers. Licensed agents at your organization are responsible for plan recommendations, enrollment, and any advice given during the sales conversation.
For consent language and disclaimer details, see our TCPA & CMS Disclaimer.
Have a Compliance Question Before You Buy?
Ask us for sample consent language, a campaign audit trail, or our compliance documentation before you commit to a campaign.